Contract TypeFull Time
Job TitleCustomer Care Manager
Job SectorCustomer Service
AdvertiserCompany
Working Days6
Working HoursFixed Working Hours
Remote WorkNo
Additional BenefitsRewards
NationalityPalestinian
Location
hours ago 14
Customer Service,Customer Care Manager Full Time-Bethlehem
Full TimeRewards
Customer Service,Customer Care Manager
اتش ام سي للتعبئة و التغليفOther, Bethlehem
Job Info
Job Requirements
GenderDoes not matter
Education LevelBachelors Degree
Years of Experience1-2 Years
Required LanguagesArabic , English
Driving LicenseNo
Vehicle RequiredNo
Skills RequiredSelf-managementProblem-solvingMulti-taskingComputer skillsCommunicationTeamworkInterpersonalFast Learner
Job Description
وظيفة بدوام كامل وتشمل المسؤوليات والواجبات الرئيسية ما يلي :
• متابعة استفسارات العملاء والرد على مطالبهم والتأكد من الوفاء بالمواعيد النهائية لحسابات العملاء.
• فتح حسابات العملاء عن طريق تسجيل معلومات حسابهم، واحتفظ بسجلات العملاء من خلال تحديث معلومات الحساب بانتظام.
• حل مشاكل المنتج أو الخدمة من خلال توضيح شكوى العميل؛ وتحديد سبب المشكلة؛ تقديم تقرير إلى الإدارة لاختيار أفضل حل لحل المشكلة؛ تسريع التصحيح أو التعديل؛ المتابعة لضمان الحل.
• معالجة تعديلات العملاء ليتم تضمينها في السجلات ال
AD No: 253626817
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