Contract TypeFull Time
Job TitleCustomer Care Representative
Job SectorCustomer Service
AdvertiserCompany
Working Days6
Working HoursShifts
Remote WorkNo
Additional BenefitsCommission
NationalityPalestinian
Location
Customer Service,Customer Care Representative Full Time-Ramallah and Al-Bireh
Full TimeCommission
Customer Service,Customer Care Representative
شركة هيلب مي للخدمات اللوجستية والتوصيلBeitunia, Ramallah and Al-Bireh
Job Info
Job Requirements
GenderDoes not matter
Education LevelDiploma
Years of Experience1-2 Years
Required LanguagesArabic , English
Driving LicenseNo
Vehicle RequiredNo
Skills RequiredCommunicationInterpersonalNegotiationFinding & Attracting Clients
Job Description
المهام الوظيفية:
1) اجراء واستقبال المكالمات.
2) متابعة الطلبيات الواردة والتنسيق مع موظف العمليات.
3) إجراء استبيانات رضا العملاء وجمعها.
4) إدارة طلبات الشراء والمرتجعات والاشتراكات.
5) إدارة سجلات التواصل السابقة وبيانات العملاء.
6) التحدث بلباقة والقدرة على الاقناع.
المؤهلات العلمية والعملية: -
• شهادة البكالوريوس او الدبلوم في احدى التخصصات ذات الصلة.
• مهارات الاتصال.
• الصبر والقدرة على التكيف.
• القدرة على العمل تحت الضغط.
• يفضل ان يكون من محافظة رام الله
• بفضل من لد
AD No: 239740819
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