As a buyer, how can I use OpenSooq safely and securely?

6 months ago . Updated

Like any commercial arrangement with a third party, it is important that you take steps to ensure your safety and security and to safeguard your rights. For example:

1. Get a full description of the product or service: Read the product or service description in detail, and reach out to the seller for enquiries and to ensure that what is on offer is what you need. Be especially careful if the listing is too good to be true.

2. Don't share personal details: Do not share any personal details that a third party does not strictly need to complete the purchase (for example, your home address).

3. Check their rating: Check the seller's rating on OpenSooq as this could be helpful to indicate other users' experience with them.

4. Meet in public: If the terms of the sale are agreed, always meet in a public place or in the presence of one or more persons.

5. Receive the product or service first: Make sure that you receive the product or service in full or in part and check their condition before you make any payment. Any agreement for future payments should be made in writing or via text messages.

6. Report any issues: Reach out to OpenSooq to report any fraud so we can take appropriate action against the other user's account. In addition, always report any fraud to local police authorities who will be able to advise you on what legal action you can take.

7. Rate your counterparty: Where possible, always leave a review of the counterparty on the OpenSooq platform to ensure that others are aware of your experience.

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How can I rate my experience with a seller to benefit others on OpenSooq?

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